Welcome to the Petergric FAQ!

Find quick answers to our most common questions below. Still need help? Contact Us!

1. What types of products does Petergric offer?

We offer a wide range of premium pet supplies, including nutritious pet food, toys, grooming products, accessories, beds, and more — all carefully selected to keep your furry friends happy and healthy.

2. Are your pet foods organic or natural?

Yes! Many of our food brands focus on organic, natural ingredients with no artificial additives. We believe your pets deserve only the best quality nutrition.

3. How long does shipping take?

Orders are usually processed within 1–2 business days. Delivery times vary by location, but typically range between 3–7 business days. You’ll receive tracking information as soon as your order ships!

4. Do you offer international shipping?

Currently, Petergric ships only within the United States. However, we are working hard to expand internationally very soon!

5. Can I return a product if my pet doesn’t like it?

Absolutely! We offer a 30-day return policy on most products. If your pet isn’t happy, simply reach out to our customer service team, and we’ll guide you through the return process.

6. How can I contact customer support?

You can reach our friendly support team by emailing support@petergric.com or by filling out the contact form on our website. We’re here to help!

7. How do I choose the right food or product for my pet?

We know every pet is unique! Feel free to browse our helpful product descriptions, or reach out to our team for personalized recommendations based on your pet’s breed, age, size, or dietary needs.

8. Are your toys and accessories safe for all pets?

Safety is a top priority at Petergric. All our toys and accessories are carefully vetted to meet high safety standards, but we always recommend supervising your pet during playtime.